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Randolphusa (39)
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Editors' Pick 5
Coupons 31
Deals 8
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Details 12/31/2025
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Expiry Date: 12/31/2025
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Randolphusa Frequently Asked Questions
What is their refund policy?
- After inspecting your return, they will issue a refund credit for the merchandise to the original payment method used.
- Please allow 2-3 weeks for the processing of your refund. All returns are subject to inspection.
- All sale items or engraved eyewear are not returnable.
Do they have warranty services?
Yes, they do.
- They feel that purchasing a pair of Randolph Eyewear is the beginning of a lifelong relationship.
- Their frames are some of the strongest in the world, that’s why they promise to repair or replace any broken solder joint for the lifetime of the frame.
- They wouldn’t have it any other way. That means that Randolph, at its option, will repair or replace any broken solder joint on its metal frame eyewear throughout the lifetime of the product.
- Warranted items will be replaced with an identical or reasonably equivalent style at their discretion.
Do they have tune-up services?
Yes, they do.
- Life happens! They get it and they've got you covered.
- For $25 they offer the best tune-up service in the industry, which includes a frame fit adjustment, a full cleaning, and shiny new nose pads.
- They will also do a full evaluation on your glasses and make any repair recommendations that may be needed.
- Please note that for all service requests covered under warranty they provide this tune-up service at no charge for all Randolph product.