15% Off Red Rickshaw Coupons | Apr 2024

What is the returns and cancellations policy?

• If you receive goods which do not match those that you ordered, unless accompanied by an explanatory note detailing the changes, stating reasons for the changes and setting out your options, you should contact them within 24 hours to arrange collection and return. Red Rickshaw is not responsible for paying shipment costs for postal deliveries. You will be given the option to have the goods replaced with those ordered or to be refunded through the payment method used by you when purchasing the goods. 

• Refunds and replacements will be issued upon their receipt of the returned goods.
• If any perishable goods you have purchased have faults when they are delivered to you, you should contact Red Rickshaw within 12 hours to arrange collection and return. Goods must be returned in their original condition with all packaging. 
• Upon receipt of the returned goods, the price of the goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the goods. 
• Under the Consumer Rights Act 2015, perishable goods are not entitled to the statutory 30day right to reject. The time limit of such goods is limited in instances where the goods are perishable and is therefore determined by how long it is reasonable to have expected the goods to last. 

Do  you offer wholesale service?

• They supply fresh, frozen and dried ingredients to some of the most innovative kitchens in the UK— everywhere from Michelin starred to quick service restaurants, hotels, catering companies, street food markets, dark kitchens and cruise lines. 

• They offer next day delivery, a dedicated customer service team and competitive prices without compromising on quality. While they specialise in Indian ingredients, they are a full service, flexible wholesaler, delivering what you request from them, not just their catalogue offering. If you want to procure anything, just get in touch and their expert procurement team will locate it for you. 

Can I buy internationally?

• If goods are being ordered from outside of the UK, import duties and taxes may be incurred once your goods reach their destination. 

• Red Rickshaw is not responsible for these charges and they undertake to make no calculations or estimates in this regard. 
• If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the goods are being imported.