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Renpho (20)
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Expiry Date: 05/16/2024
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Expiry Date: 08/20/2024
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Expiry Date: 09/23/2024
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Renpho Frequently Asked Questions
What is their return policy?
They accept returns or exchanges within 30 days of purchase (i.e., the date listed on the receipt). Products cannot be returned or exchanged after 30 days from the date of purchase. All products must be returned to Renpho in their original condition. you may incur charges for ordinary wear and tear or damage caused by misuse, misassembly, missing parts or accidents. If a refund or replacement is required due to product quality issues, they will cover return shipping and restocking costs.
What is the process of returning a product?
To request a return or exchange, please contact Renpho at [email protected]. They will respond to you as soon as possible.
If you return a product without contacting them first and without Renpho's express authorization, they will not be responsible for lost merchandise and will not authorize a refund.
For all authorized returns or exchanges, Renpho will send you a prepaid return label.
Please send the product back to them upon request. To avoid any additional charges, please include all original packaging materials, manuals, freebies and accessories with the product.
Upon receipt of your return or exchange, they will send you an email notifying you that they have received your returned item(s).
How can I trust that my data is secure?
They know that the information you share with them is sensitive information and it is important to them to respect your trust. Your scale will establish a secure one-to-one connection with your account on the device of your choice to sync your results and then back them up to their servers.