Details
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What shipping options do they offer?
Your items will be carefully inspected at their warehouse before they are loaded onto one of their delivery trucks. Their delivery team will deliver your items to the room of your choice where they will perform any assembly needed including mounting of hardware, plug in of cords and testing to ensure everything is working properly. All packaging materials will be gathered up and removed to the truck at the end of your delivery.
Free Customer pick-up is available at their Worcester, MA Showroom. Arrangements can be made for customer pickup at the Showroom location. Please bring a vehicle with adequate space to safely transport your items. Items picked up may be in their unopened factory packaging and may require some assembly.
Where do they ship to?
Rotmans regularly delivers to the areas shaded on the map. This includes most of Massachusetts, all of Rhode Island, and a good deal of Connecticut, Vermont, New Hampshire and Southern Maine. While they do not regularly schedule deliveries to far-western MA, southwest CT, or northern NH, VT and ME, in many cases they will be able to accommodate you with a delivery to your area.
How about the information security?
They have implemented reasonable safeguards to help ensure that information collected on the website is secure. They have put in place a variety of technical and administrative security measures such as https to help protect you and your personal information. However, there is no guarantee that any e-commerce solution, website, or database is completely secure. You are responsible for taking precautions best suited for you to protect your personal information against unauthorized disclosure or misuse.