50% Off Rugged Outdoors Coupons | Apr 2025

How do I view my tracking information?

• Once your shipment tracking number is generated, you will receive an automatic tracking notification email.

• Their automatic email notifications are usually unrecognized and may be classified as spam. If you don't see your shipping notification email in your inbox, please check your junk email or junk email folder.

• If you would like any automated email to be sent back to you, please inform their customer service team.

What if my package is lost or delayed in transit?

• Once you find a delivery problem, please contact their customer service team immediately. Their customer service team is happy to contact the transportation company and confirm the location of the delayed shipment. However, once the package is in transit, the recipient will need to contact the transportation service department directly to understand the delivery problems.

• If you notice that the shipment is marked as delivered but has not been received, please wait patiently. Pre emptive delivery scans are very common and usually don't need to worry.

What should I pay attention to when I make a return at Rugged Outdoors?

• Items must be in a new state to be returned. The new conditions mean that the product will be displayed in their sales area with the original manufacturer's label. Unfortunately, they will not be able to accept returns after "mild" trial and use.

• All shoes must be put in the original box and in a new state. Please do not use the shoebox as a shipping box, which may cause them not to accept returns. It may take 2-3 days to process the return, but it may be longer in the peak season. All refunds will be returned to the credit card, paypal or Amazon payment account used at the time of initial purchase. They must be able to verify the original proof of purchase. If possible, please use the return note provided with the package. Please provide your name and order number when returning goods.

• The sale of all climbing equipment is final. This includes ropes, shackles, harnesses, helmets, and chalk. When you send a return, they strongly recommend that you use the tracking number and insure the shipment. Until they receive and ensure that it complies with the above return policy, you are responsible for any return.

What payment methods does Rugged Outdoors accept?

They accept Visa, MasterCard, American Express and discover charge cards, paypal and Amazon payments at ruggedoutdoors Purchase money on. After placing an order, your credit card will be pre authorized by your credit card or debit card issuer. This pre authorization may affect the amount of credit available on your credit or debit card. They submit the final fee to your credit card or debit card at the time of shipment.

Does Rugged Outdoors provide free shipping?

Any purchase over $50.00 will be delivered free of charge in the neighboring United States. If you choose an expedited delivery time, the freight will depend on the service, delivery distance, destination, weight and package size. Please consider that the order will only be delivered from Monday to Friday. The order delivered to Alaska or Hawaii adopts standard service and charges $12.95.