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Promo Detail: It’s a good chance to shop and save at Rural Haze. By using this coupon code, you’ll save $5 Off.
Why won't all of my discount codes work in one order?
Unfortunately, only one discount code is accepted per order.
Why could the color of my boots vary?
Because most of the boots they carry are hand made by craftsmen, there will be variances from pair to pair. Keep in mind that the photos they post and provide are for reference and there is a possibility of slight differences in the tone, coloring, and distressing of each boot. These variances solidify the fact that your boots are hand made to order and will have their own unique character. If you'd like to see a picture of your boots before they send them out to you, just reach out to them at [email protected] and they can place that request on your order and send you the picture via email!
Do any of their boots come in a wide width?
If a boot is available in a wide, in the product description of each boot, it will state 'wide' next to the size. Keep in mind that when they talk about "Wide Width" they are talking about the footbed and not the calf circumference.
Can their boots come in a wide calf?
Depending on the style, they can be professionally stretched up to 3-4 inches without compromising the integrity of the boots. They do not offer stretching here, but any local boot shop should be able to help you!
What is shipping policy?
Domestic orders over $100 include free shipping. All other countries shipping prices will be automatically calculated at checkout. All duties and tariffs for individual countries will be the buyers responsibility. If the address given to Rural Haze was incorrect and returned, the customer will be responsible for providing Rural Haze with the correct address. Rural Haze is not responsible for the additional shipping costs. If for any reason, the package is refused, the amount of return shipment will be deducted from the buyers refund. All shipments will be sent with tracking numbers via UPS or USPS. Once tracking has started and a package has been confirmed as in transit, it is not the responsibility of Rural Haze. All products will be shipped within 3-5 business days (unless otherwise stated in product description).