SDTruckSprings Frequently Asked Questions
Is my shopping safe?
Yes, 100% safe! They adopt to the highest level of data security and encryption to make sure the identity safety and confidentiality of their customers all the time. During the whole checkout process, your personal information you type into any field on their website is transmitted in an encrypted format that cannot be undecipherable to anyone. In addition, most of major websites commonly use Autherize.net as credit card authorization service that also uses the highest levels of data encryption and security. If you want further information or authentication, you can click on the Autherize.net logo at the footer of this website.
What is Return policy of SDTruckSprings?
If for any reason you are unsatisfied with your order purchased on sdtrucksprings.com, you can return the items in their original packaging and condition within 90 days of the purchase date. Before returning, you need to contact them for an RGA (return goods authorization) number. Once inspection, they will give you a refund minus handling, shipping and other additional fee.
When will my order be shipped?
If you placed your order before 2pm EST on weekdays, your order will be sent by the proper warehouse that delivers your order the same day. If you place your order after 2pm on weekends or holidays, it will be shipped the following business day. If the products you bought on sdtrucksprings.com are out of stock, they will to be delivered directly from the manufacturer or when the products are in stock. Please note: Hellwig is the only manufacturer that may take up to three days to deliver your order. And SDTruckSprings may provide immediate shipping for Hellwig products at no additional charges.
What payment methods does SDTruckSprings accept?
SDTruckSprings accepts the following payment methods like Visa, Mastercard, American Express, Paypal and Debit.