ServiceTitan Frequently Asked Questions
When will I receive my Referral Rewards?
- For the $500 Demo Reward, a $500 Prepaid Visa Card will be delivered to you via email once you are deemed eligible.
- For the New Titan Reward, payments take about three to four weeks to arrive once you’ve been notified of your eligibility.
- If you earn a total of $600 or more, they’ll provide you with a W-9 Tax Form to complete and submit to them.
What is QuickBooks accounting software?
Accounting software allows businesses to accurately and easily record transactions, square away payroll, balance their books, and perform various other financial tasks. ServiceTitan's comprehensive platform works seamlessly with QuickBooks—the most prominent accounting software on the market—and empowers home service businesses to sync daily transactions in real-time, leverage granular control over their finances, and eliminate hours of tedious bookkeeping work.
How do I receive a New Titan Reward?
- Once your referral is live on ServiceTitan for 90 days, you are eligible to receive a New Titan Reward. The reward is a percentage of your referral’s annual spend with ServiceTitan, excluding Pro Products.
- The value of your New Titan reward increases based on the number of businesses you refer to them: 1st referral: 10% of your referral’s annual spend; 2nd referral: 15% of your referral’s annual spend and 3rd referral and beyond: 20% of your referral’s annual spend.
- Each New Titan Reward is capped at $10,000—but there is no limit to how many of these rewards you can receive.
So will technicians need to email my office invoices and purchase orders from the field?
No. ServiceTitan is cloud-based, which means that activities and content that is captured in the field by techs will automatically sync to your entire, integrated ServiceTitan system. That way, your team in the office can instantly see, categorize, and file on-the-job payments and paperwork completed in ServiceTitan Mobile.
Do I need to already be using QuickBooks to use ServiceTitan?
No. While existing QuickBooks users will enjoy integrated tools that make accounting easier, all ServiceTitan users will enjoy intuitive, paperless features that can help any business better record transactions, consolidate financial records, eliminate costly mistakes, and save time.