Promo Detail: New customers get 20% off, DON'T WAIT!
Expiry Date: 12/31/2024
Promo Detail: New customers get 20% off, DON'T WAIT!
Expiry Date: 12/31/2024
Promo Detail: Enjoy discounts across these collections with this big saving offer during the limited time period.
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What to do if my order was lost during shipment?
If you do not receive an expected order, please contact them at [email protected].
If you'd like to make a return or exchange, just send them an e-mail, you must have all the original packaging (tags, boxes, etc) for the return.
After 7 days, they cannot reship or refund an order that is shown as delivered.It is the customer's responsibility to provide a valid shipping address. Should the customer move, make address changes, or corrections, it is their responsibility to contact [email protected] in advance of shipments.
If the customer provides an incorrect physical address, or if the physical address is changed without notice, the customer will be responsible for any resulting costs.
When do the process the renewal order?
Remi Club renewal orders begin to process within 48 hours from the time your renewal order generates.
You will be notified via email 3 days beforehand and again once your order starts processing.
At that time, you'll receive a tracking number. Processing for Remi Club renewal orders is 1-2 weeks. Please note that they may not be able to make any changes to your order once it begins processing.
What is the shipping policy?
They ship to the United States, including Alaska, Hawaii, and Puerto Rico. They also ship to U.S. Military APO addresses.
At this time, they do not ship internationally.
If you have placed an order on their website, please allow an estimated 1-3 business days to process and ship.
How does Remi Club work?
Remi Club is their unique subscription service where you get a new mouth guard whitening gel delivered to you every 3 months and a new night guard every six months for a fraction of the original cost.
They send you a kit with two sets for you to create your impressions in less than 10 minutes.
Once you have perfected your impressions, you send them back to them in their prepaid box.
They create your custom night guards or whitening and deliver to your door.