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Is Silpada back?
Yes. in November 2016 Silpada re-launched under the ownership of Richline Group Inc., a Berkshire Hathaway Inc. company, based in New York, New York.
Does Silpada's jewelry come with a warranty?
Yes. All purchases come with a one-year warranty against manufacturing defects.
How much does shipping cost?
Silpada offers free USPS First-Class shipping on all orders within the United States. You can also choose FedEx 2Day delivery for a flat rate of $15 per order or FedEx Overnight delivery for a flat rate of $20 per order (U.S. only).
How do returns and excahnges work with Affirm?
To begin a return or exchange an order paid for with Affirm, visit Silpada self-service page. Once your request is processed, the refund amount will show up in your account within 3–4 business days, and your balance will be updated. See the help page on Affirm’s website for more details.
How long will it be before I am refund?
After Silpada receives your returned order, Silpada will inspect it and issue a credit within 3 to 5 business days. Your card issuer will determine how long the money takes to be refunded to your bank account.
