15% Off Smashbox Coupon | May 2024

How do I access my fearless VIP concierge service?

Their VIP crew deserves VIP service. That's why they created a special Customer Service number that they are only giving to you, their Fearless members! Simply call 844-SMASHCASH anytime with any questions—they'll chat about everything from coverage, shades and finish to how many pineapples it takes to blend a proper poolside drink. They know what's up, and they're available 24/7!

What should I do if I want to make a return?

• Call Them. Please contact them at 1-888-763-1361 or via chat Monday-Friday 8am-10pm ET and Saturday & Sunday 10am-8pm ET. Their Online Customer Service Team will be happy to assist you for eligible returns, with a free return label, return instructions and the return shipping address. If you received the item as a gift or wish to exchange it for another item, directions will be provided. Only products purchased on smashbox.com may be returned.

• Print It. Print the pre-paid label.

• Pack It. Carefully pack your items into the box. Seal the box and affix the prepaid label to the outside.

• Ship It. Take the package to any UPS location or request a pickup by calling 1-800-PICKUPS (UPS fees may apply). Full instructions are included in the return label email.

• Please note: Only products purchased on Smashbox.com may be returned for refund or exchange.  If you have questions about this, please call them at 1-888-763-1361.

What's the sale tax?

• They are required by law to collect state sales tax on orders being shipped to the following states - AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, LA, KS, KY, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI, WV. Sales tax will be assessed on the total purchase*, including shipping and handling charges. If you have other questions regarding sales tax, please feel free to email them.

• Purchases paid for with Smashbox Gift Cards are subject to applicable sales tax. No sales tax is charged when buying Smashbox Gift Cards.

What's the payment options?

• Please note: Orders placed with Afterpay & Gift Cards will be charged at the time of order placement. Orders placed with other payment methods will be charged at the time the order ships.

• Smashbox.com accepts American Express, Discover, MasterCard, Visa, PayPal, Afterpay and credit cards issued by U.S. financial institutions. Please enter your billing address exactly as it appears on your credit card statement. For orders shipped to the U.S., they accept billing addresses from the U.S., Canada and select international countries.

Do SmashCash benefits ever expire?

• SmashCash benefits are valid as long as you're at the right level to receive them. If you move down a level, your benefits change accordingly. Your level is determined by the amount you spend on qualifying Smashbox.com purchases during the prior year of membership.

• Each year on your SmashCash anniversary date, your level will update based on what you spent during the previous year. Your spending eligibility will be reset to zero for the new year. If you spend less than the required amount to maintain your status during the year, you'll move down 1 level on your anniversary date.