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Expiry Date: 12/31/2024
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Expiry Date: 12/31/2024
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Expiry Date: 12/31/2024
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Expiry Date: 06/20/2024
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What is the return policy?
Free domestic return/exchange is now available for orders over $249. Orders placed from October to January must be replaced/returned no later than Jan. 15. Please note that if you have emailed them, they have received your email and once they have received your email, you will not be charged for any delay in processing, thank you for your patience as they will reply to everyone in the order of the requested date. It may take 3-4 business days for them to get back to you, please only email once to make sure they get back to you as soon as possible!
What is the delivery policy?
Stock orders are shipped 1-3 business days from Monday to Friday. They don't process orders on weekends, so orders placed on Friday are usually shipped on Monday. Holiday orders will be processed on the following business day. No weekend or holiday delivery service. All inventory orders are shipped from their warehouse in Los Angeles, California, and orders placed after 12:00 noon PST are typically processed the following business day. They do not currently ship to p.O. boxes. You can also choose to upgrade to an expedited delivery service at an additional cost. You will be notified if any items are out of stock and their expected delivery date. All orders will be shipped via UPS. Orders placed from October to December can take 5-8 business days to ship. All express orders will be processed prior to shipment, but may still take 1-3 working days to process. If you place multiple orders within 1-2 business days and they will be sent to the same address, if they find this, they will consolidate the orders and ship them together. You will be refunded with immediate notice. They can't guarantee it's going to happen forever, and seasonally, it's not something they can do from November to December.
What if the package goes missing?
SpiritHoods is not responsible if an incorrect address is provided at checkout. It is the purchaser's responsibility to ensure that the billing and shipping address provided are correct before placing an order. If they make a mistake, they will take full responsibility and deal with it accordingly.