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STDcheck.com (8)
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STDcheck.com Frequently Asked Questions
What are the payment methods?
They accept all major credit cards, prepaid debit cards, cashier's checks, money orders, HSA accounts, FSA accounts, PayPal and cryptocurrencies. Learn more about payment options
What is STDcheck.com's cancellation policy?
You can cancel your order at any time prior to visiting the lab. The refund will be issued after deducting 20% of the withdrawal fee. All cancellation requests made 21 days after purchase will be awarded points for future testing.
How do they access the results?
You can access your results through a confidential online account. If you selected "Do not Contact" when registering, you will need to call their care counselor at 1-800-456-2323 to give them access to your results.
Do they need an appointment?
No appointment required. After placing an order, you can visit the lab for sample collection at any time during its business hours. If you are pressed for time, call the lab to make an appointment.