90% Off Store Supply Warehouse Coupon | May 2024

What is the return policy?

They have a no hassle return policy. They do not require authorization for returned merchandise. If you receive your merchandise and decide that you would like to return it you may do so with any carrier of your choice. **All merchandise should be returned to the address indicated below. Please do not send your package to any of their other warehouse locations.

What forms of payment do you accept?

They accept all major credit cards: Mastercard, Visa, American Express and Discover. They accept PayPal at this time. All international orders will require a wire transfer for payment.  Please contact their customer service department to obtain a quote for shipment. 

If I place an order with your company, when should I expect to receive it?

• If you place an order on Saturday or Sunday, your order will ship on Monday. *This excludes holidays*. In the event that your order is placed and the next business day falls on a holiday, they will ship out the order on the next business day after the observed holiday.

• They reach 88.8% of the population in 1 business day. The majority of the orders that they ship ground service are received within 1-2 business days.  If you select Priority Mail as your shipping option please allow 3-5 business days for your order to arrive. 

What shipping method do you use for shipping out your merchandise?

They ship their merchandise utilizing ground shippers that offer the best time in transit and lowest shipping zone charges for the zip code being delivered to. If your delivery zip code falls out of the 88.8% of the United States that they deliver to next day via standard ground service, Next Day Air or 2nd Day Air is also available. They also offer Priority Mail Shipping which takes 3-5 business days to arrive when selected for shipping. 

What should I do if my order has damaged or missing merchandise?

Please let them know immediately if you receive damaged merchandise or discover that merchandise is missing. Contact customer service at 1-800-823-8887 or email them at [email protected]. They will replace any merchandise that is lost or damaged right away. They will handle it for you. You DO NOT have to contact the carrier or the trucking company yourself.

What is the best way to contact Store Supply Warehouse?

You may contact customer service at 800-823-8887. Customer service will be happy to answer any questions you may have regarding our company, availability of product or any other concerns that you may have. Customer service is available from 7:00am-7:00pm Monday through Friday, Saturday from 8:00am-2:00pm and closed Sunday.

What is the Live Chat feature?

Live Chat is a feature that allows you to speak directly with a customer service representative via the web. Within Live Chat, you can ask questions about their merchandise, shipping or anything else all while navigating on their website in REAL TIME. To activate Live Chat simply click on the Live Chat icon and type in your question. Their Live Chat customer service representative is available Monday through Friday from 7:00am-7:00pm.