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What's the non-returnable Items?

Special purchases, including: special orders.

• Any item that has been modified or USED in any way, or that has been assembled or installed.

• Any item that is not in resalable condition.

• Any personal use products, such as mattresses, pillows and bedding.

• Any item not accompanied by a Return Authorization Number issued by Stylish Design Furniture.

• Any item that has been altered, painted or fixed

• Any item that is not in the original box with sufficient packaging materials.

• Any orders that has already shipped.

Can I cancel my order?

• Orders can only be cancelled within 48 hours of order placement by sending us an email. Cancellation cannot be done over the phone.  

• Orders cannot be cancelled after 48 hours of order placement.

• Orders cannot be cancelled after its been shipped.  

• Cancellation/Refund will be processed/applied in 5 to 7 business days.

What is their return & exchange policy?

• You may return the eligible product back within 7 days of receipt original packaged new condition.  Claim case does not qualify for refund (see above under claim instruction). 

• A Return Authorization number and a valid Invoice are required for all returns or refunds. Merchandise must be in new condition and in original package, all the parts and packaging materials should be included. The original shipping or delivery charges (if there were any shipping charges) are non-refundable. 

• All refunds are subject to 35% restocking fee.

What do I do if the reality is not comply with the picture?

• Color, texture, and graining variations in shade can occur in natural products like leather, wood and stone. These are not normally considered imperfections. 

• For leather products all colors are bound to have variations in every production line. 

• Color representations on computer screens can be different based on settings and various display technologies. 

• Digital or printed image colors can also be slightly different from the originals.  

• It is the customer's responsibility to request additional high resolution pictures so that they may see exactly what they are getting before purchasing. 

• Customer also agrees that they may not dispute the finish, or color or texture or any other physical attribute after taking delivery of a product.