15% Off Sulina Shop Coupons | Apr 2025

What is their shipping policy?

• After receiving the order confirmation email, all orders will be processed within 1 to 2 working days (excluding weekends and holidays). After the order is shipped, you will receive another notice.

• The delivery time is 9-5 p.m. from Monday to Saturday. They will contact you by text message with the phone number you provided at the time of checkout, and notify you on the day of our arrival.

• They provide global international shipping services. Rates vary by country

• Your order may be subject to import duties and taxes (including value-added tax), which are generated after the goods arrive in the destination country. Sulina shop is not responsible for these expenses, provided that these expenses are your responsibility as a customer.

How to check the status of an order?

• When your order is shipped, you will receive their email notification, including the tracking number you can use to check its status. Please provide tracking information within 48 hours.

• If you do not receive the order within 15 days after receiving the delivery confirmation email, please contact them at the following address: [email protected] Your name and order number, they will investigate for you.

\What is their refund policy?

They will notify you after receiving and checking your tax return and inform you whether the refund is approved. If approved, you will be automatically refunded according to the original payment method. Remember, your bank or credit card company may also need some time to process and mail refunds.

What is their return policy?

• If the goods are unused and in their original state, they accept the return within 15 days after delivery, and they will refund the full order amount minus the freight of the return.

• If your order is damaged in any way, please send an email to as soon as possible [email protected] Photos with your order number and item status. They will solve these problems according to the specific situation, but will try their best to find a satisfactory solution.

• After receiving the order, please check your order. If the goods are defective, damaged or you receive the wrong goods, please contact them immediately so that they can evaluate the problem and correct the error. Some types of items cannot be returned, such as sales items or gift cards.

• If you have any questions, please feel free to contact them [email protected].