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What sizes do your trees come in?
They grow trees in #7, #15, and #25 containers. They also grow some trees in the ground, these trees are dug and wrapped in a burlap for shipping and labeled as B&B on the availability. A #15 is similar to a 15 gallon, but because it isn't exactly 15 gallons they have to refer to it as a #15. Heights will vary depending on which tree you select. The caliper is the diameter of the trunk measured 6 inches above soil.
How do I know what size tree to order?
This is a decision you have to make based on your budget and how long you want to wait for a mature tree. For homeowners they recommend the #15 size. It already has the branching structure created, but still small enough to handle without heavy equipment. Most of their landscape contractors prefer the #25 size.
Can I pick out my own tree?
Yes, customers are welcome to visit our nursery and pick out their own trees. Please call ahead and schedule an appointment so someone is available to show you around.
Can I have my tree planted?
Yes, They are licensed to plant trees in Oregon and Washington. Their Oregon Landscape Contractors License is LCB # 9146.
What are your shipping costs?
They ship their trees to wholesale customers via common carriers and freight is charged based on footage used and quoted at time of delivery based on current rates. For retail customers they offer free delivery on orders over $500 or a flat fee of $50 (0-10 miles) $75 (10-20 miles) and $100 (20-30 miles) on orders under $500 within 30 miles of their nursery in Canby, OR. They only ship to retail customers in the Portland/Salem area. Retail customers outside our shipping area are welcome to make their own shipping arrangements or pick the trees up from their nursery.
What is your return policy?
Customers need to notify them within 48 hours if there are any problems with their orders. Trees returned or exchanged for any other reason are subject to a 25% restocking fee.
Do you offer Gift Certificates?
Yes, they can issue Gift Certificates in any dollar amoun