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How to Serve a Subpoena?
If you have a subpoena to serve on TGWasteWater, please note that TGWasteWater does not accept service via e-mail or fax and will not respond to the subpoena. All subpoenas must be properly served on TGWasteWater.com, preferably by mailing the subpoena, TGWasteWater's national registered agent.
Please note also that providing detailed and accurate information at the outset will facilitate efficient processing of your request.
How can I make a rerurn at Tgwastewater?
Click the returns portal link above.
Enter you order and shipping address zip code and click "Look up order". If you ordered multiple items, select the items you are returning, select the quantity you are returning, and select a reason for the return. If you only ordered one item simply select the reason for return. Click "Submit Request"
You will be taken to a page that will allow you to print out your return label. Print your return label and tape it to the outside of your package. Include a copy of your receipt inside the return package. (If the return is part of an exchange note that on your receipt and give the order number of your new order)
Give the package to UPS. You can give it to your UPS driver or drop it off at a UPS drop-off location. Once they receive your return they will process it and issue a refund. NOTE: Please allow 3-5 business day for your return to be processed. It can also take a few business days after processing for your bank to issue the credit.
What's the return shipping?
The customer is responsible for return shipping costs. The customer may choose to ship the items back themselves using their own shipping account or taking the items to the local post office. The customer can also ship the items back using their returns portal. This allows you to use their discounted UPS rates to save you money. The price of the return shipping will be subtracted from your refund. If the return is due to a mistake they made, such as them sending the wrong item, you will not have to pay for return shipping.
What's the restocking fee at Tgwastewater?
They charge a 10% restocking fee on returns. However they will waive the restocking fee if your return meets one of the 2 following criteria.
This return is part of an exchange for a different item. To do an exchange you must order the correct item and do a return for the unneeded item. Please include a note in your return with the order number of the replacement order. Their returns department will see that note and waive the restocking fee.
- The return is due to a mistake they made. Such as them sending the wrong item.
How lomg can I get my orders at Tgwastewater?
TGWasteWater strives to ship all orders as quickly as possible. Most orders placed before 12:00 PM Central Time are shipped out same day. If placed after 12:00 PM most orders are shipped out the next busness day.
What's the shipping rates at Tgwastewater?
Any order over $100 placed on their website, shipped to the contiguous United States Qualifies for free shipping. The Free shipping option will ship out via UPS, USPS, Or Fedex. If you select a shipping option other than free shipping your order will be shipped out via the slected option.