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The North Face (33)
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The North Face Frequently Asked Questions
What is your warranty?
For products sold on The North Face® official channels (including online and offline), the warranty period for all branded apparel, accessories and equipment is 4 months, and the warranty period for footwear products is 3 months. From the date of the product (online channels are subject to the date of receipt; offline channels are subject to the date displayed on the purchase receipt). During the warranty period, The North Face® will provide free maintenance services for damages caused by the quality of the product itself; if the two repairs within 30 days still cannot be used normally, The North Face® will provide free replacement services; such as due to inventory and other reasons If a replacement cannot be provided, they will provide a free return service. If the warranty period is exceeded, they will charge maintenance fees as appropriate. For specific maintenance fees, please consult the store or 400 after-sales hotline.
What payment do you have?
The payment methods they provide are: Alipay, WeChat.