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Promo Detail: You will get 40% Off by entering this promotion code when you make a purchase and check out at Tiege Hanley.
Can I return it?
All sales are final. If you are not satisfied with the product, please contact them. Refund requests must be made directly to Tiege Hanley at info@tiege.com. All refund requests must be made within thirty days of delivery by Tiege Hanley.
What is the shelf life of their products?
Their products have a recommended shelf life of 2 years. The only product with a definite expiration date is their AM Moisturizer. You can find the expiration date on the very top of the curled section on the front of the AM moisturizer.
What is the service fee?
They may refund 50% of your most recent month's payment for the service (minus any shipping and handling costs and fees associated with the original purchase, which are non-refundable) to the credit card or Paypal account you used for the service. Original purchase with return instructions for you.
How to unsubscribe?
The subscription service is set up to automatically bill you and ship new products every 30 days. You can adjust your renewal date and shipping frequency (e.g. every 45 days instead of 30) at any time through your account dashboard on their website. You can also cancel at any time.
What is their shipping policy?
Their boxes ship within 1-2 business days of receiving your order. Domestic packages usually arrive within 3-5 business days. Tiege Hanley ships to many international countries! International shipping depends on shipping to your country. Packages typically take 2-4 weeks to arrive after they leave their factory in Chicago. Your order will be shipped via DHL and delivered by the post office in your country. They don't offer international courier services, but if you want to receive your package faster, there are many forwarding services that can help you with that!