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Twinings (43)
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Editors' Pick 5
Coupons 32
Deals 11
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Twinings Frequently Asked Questions
How do I enroll?
Create an Account. By creating an account, you are automatically enrolled in the Twinings Member Rewards™ program. No other setup is required.
When will I get my order?
Priority Mail – Please allow 7-10 business days for delivery upon receipt of order.
UPS Ground – Please allow 5-7 business days for delivery upon receipt of order.
How do I track my online order?
You can log into your account to view your recent order history.
Do I have to create an account to make a purchase?
No, you can now order Twinings products without creating an account.
What if I forgot the password to my account?
Click the "Login" link at the top of the website and click “ Reset Password.”Enter the email address you used to sign up for this account.Click the "Reset Password" link and follow prompts in the email sent to you.
Is Twinings certified Kosher?
All tea bag and loose tea products sold in the US & Canada are certified Kosher by the London Beth Din.All K-Cup® tea products sold in the US & Canada are certified Kosher by Orthodox Union.Cold Infuse Blueberry, Apple and Blackcurrant, and the Cold Infuse Lemon, Orange and Ginger are not currently Kosher certified.
Does tea contain caffeine?
Yes, tea (black, green, white and oolong) does contain caffeine, but at lower levels than other beverages like coffee. For example, a cup of black tea has about a quarter the caffeine of a cup of coffee, on average.
Is decaffeinated tea completely decaffeinated?
No, it is not possible to remove 100% of the caffeine from the tea plant. Decaffeinated teas contain residual amounts of caffeine, about 2mg per 200ml cup.
What is the decaffeinate process?
Twinings teas are decaffeinated using the ethyl acetate method, which is one of the most popular ways to decaffeinate coffee and tea. After the tea leaves are moistened with water or steam, the process selectively absorbs caffeine and removes it from the tea. Afterward, ethyl acetate is removed, and the leaves dried.
Does Twinings use sustainable packaging?
They at Twinings are committed to working towards a solution to remove the cellophane from all of their packaging, however, due to the supply chain complexities involved, the solution is not immediate. If you require an immediate solution, please consider purchasing their Organics line, Wellness products or their 100-count items, which are not packaged in cellophane.
They are also transitioning all of their traditional tea bags to a new type of paper that is completely plant-based and fully biodegradable when industrially composted.
- Their premium hot and cold 'mesh' tea bags look as though they are made from plastic, but this is actually a corn-starch derived material that will also degrade when industrially composted. They are also working to transition their inner wrappers to a material that is fully recyclable. Furthermore, their new and innovative Cold Infuse product range is currently packed in a fully recyclable plastic jar. Both the lid and the jar are recyclable, and they currently have a project underway to review what alternative materials they could use to make this product even more sustainable.