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Will COVID-19 affect my order?

• You can track your order on their website. Scroll to the bottom of the page and look for 'Track My Order'. Have your order number ready!

• Please trust that during this unprecedented time, they are doing their best to operate as normally but safely as possible. Once a parcel leaves their warehouse, they are highly reliant on the courier to make a safe and efficient delivery.

• Their couriers are complying with the government guidelines and taking extra measures to ensure all drivers remain safe and healthy.

• Unfortunately, due to COVID-19 restrictions, they are experiencing a slight delay with some of their couriers.

• These factors contribute to an overall slightly slower service and they trust that their customers will hopefully understand how important health & safety is especially at a time like this.

Can I return items that I do not like anymore?

• You are more than welcome to return your item unless the product description states it is non returnable. 

• Orders must be returned to them within 30 days (UK), or 40 days (International) of delivery. 

What are the requirements of return?

• Items must be returned in their original condition - unworn, undamaged, free of makeup, pet hairs, deodorant and perfume and have all original tags attached.

• Please do your best to try on, handle and repackage the items with care.