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What are the check-in and checkout times?

Their official check-in time is from 2pm and their checkout time is 11am. Where possible they will try and accommodate requests for earlier or later room access. Kindly discuss any special requests with the front desk or Concierge.

Are there additional charges to rates?

A mandatory 1% Tourism Levy will be charged to all guests. All rates are inclusive of tax.

Do you provide nanny service?

Yes. Professional childcare services can provide extra services for experienced nannies upon request.

What catering options does the hotel have?

• Azure restaurant is their high-end restaurant, which can enjoy the unique sea view and provide an inspired menu of classic dishes and modern cuisine.

• Café Grill is a more relaxed dining option, offering impressive sushi menus and impressive mountain views, while at the Conservatory of music, guests can indulge in the unique "seaside tea" they serve every day. Leopard bar offers unforgettable sunset views and cocktail menus. Here, guests can also enjoy their customized gin tasting and brewing beer experience.

Can I take pets?

They are one of the few pet friendly hotels in Cape Town, and they warmly welcome all four legged passengers. Their leopard bar offers a pet menu, as well as a range of pet beds and facilities. These can be arranged at the time of booking. Please note that guests are required to pay a refundable deposit upon arrival to compensate for any damage that may be caused by guests during their stay.

Is there a gym in the hotel?

Their well-equipped on-site fitness center provides treadmills, fitness bicycles, elliptical training machines, free weight equipment, yoga mats and stability balls. The hotel can also provide free coupons for the nearby fitness center upon request.

Do you have some offers?

Browse their collection of inspiring offers, seasonal specials and themed escapes. Book your stay directly with them, online or over the phone on any rate, and also enjoy the following complimentary inclusions: Breakfast - complimentary breakfast daily; Welcome drink - glass of sparkling wine on arrival; Cinema - complimentary access to five daily viewings; Children under 12 stay free - valid when one child is sharing with two adults or one adult is sharing with two children (Superior Sea Facing Rooms and Suites, excluding Presidential); Spa and fitness centre - relax in the hydrotherapy pools or floatation tank and stay fit with gym access; Shuttle service - hop on the scheduled shuttle service to Camps Bay and the Victoria and Alfred Waterfront.