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Expiry Date: Expires in 2 days
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Do all products qualify for free shipping?
Not available. Free shipping does not apply to cookware, metal and glass baking pans, glass food pantries or small appliances.
What is your shipping policy specifically?
Standard Delivery - Delivery methods: Fed Ex Ground, UPS, USPS (3-5 business days).
Orders under $39.99 have a flat rate of $9.00, orders above this qualify for free shipping.
Please allow 1-2 business days for your order to be processed prior to shipping. Orders placed on Friday, Saturday or Sunday will be processed the following Monday. They will not charge your credit card until your order has shipped.
Unfortunately, they are unable to ship to PO Boxes.
Ground shipping to Alaska and Hawaii can take up to 7 business days.
How do I exercise my rights under the warranty?
For replacements or repairs, please contact customer service as follows.
If the product was purchased at oxo.com or other OXO websites, please contact OXO Customer Service at 800-545-4411 (8 a.m. to 6 p.m. Eastern Time, M-F) or by email at [email protected].
If the product was purchased at any other retailer, please contact CWC Customer Service at (914) 372-7777.
the foregoing remedy is your sole and exclusive remedy and the entire liability of cwc and oxo for any breach of this warranty.
They limit the duration of all implied warranties and remedies to the duration of this express warranty. some states do not allow limitations on the duration of implied warranties, so the above limitations may not apply to you.
What does the warranty not cover?
The warranty does not cover any damage caused by:
Use of the product for non-daily household use or other misuse;
Abuse;
Non-compliance with product instructions;
Normal wear and tear;
Modifications;
Loss or damage in transit;
Accidents or other actions beyond our reasonable control.