Details 12/31/2025
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What about the ACLS Certification's return policy?
3-Day Right To Rescind: Customers have the right to rescind their purchase and receive a full refund on any amounts paid to ACLS.com, which they must exercise in writing within three (3) business days from the day they submit an online purchase or sign a written purchase order.
Customers must deliver a written rescission of the purchase to ACLS.com within such 3-day period. Rescission submissions can be sent to [email protected].
If the rescission is mailed, it must be postmarked on or before the last day of the 3-day period.
How can I get a refund?
Customers seeking a refund due to an employer not accepting an emergency certification (ACLS, BLS, PALS, or NRP) issued by ACLS.com must follow the steps below. If these steps are not followed within ninety (90) days of course completion, a refund will not be awarded.
The customer must send an email to [email protected] and include the name and order number on their sales receipt, the name of their employer, and the name and contact information (email and phone) for the supervisor, compliance department, or HR department that is not accepting the ACLS.com card.
Note that all ACLS.com emergency certifications meet Joint Commission (JCAHO) requirements and are built on the latest emergency cardiovascular care (ECC) guidelines, as published by the American Heart Association (AHA) and/or the American Academy of Pediatrics (AAP). Tens of thousands of healthcare providers have successfully used the programs to earn and maintain their emergency life support certifications. However, they recommend that you check with your employer before purchasing to avoid any acceptance issues.
How long is ACLS valid for?
They hope you know the ACLS certification is valid for two years.
Every two years, you will need to get your ACLS recertification to remain actively certified.
And you can get your ACLS renewal online through one of their recertification courses.