35% Off Afa Stores Coupon | Apr 2025

What if I receive my shipment and I don’t like it?

What? You don’t like it? They’ll stop their questioning and hope that you simply had a bit of buyer’s remorse…which they totally understand. Just give them a call at 855-686-3189 or email them at [email protected]. Once a return request is authorized by customer service, they will email you a return authorization number. Please note that returns without an authorization number will be refused. Sorry! It’s just policy! You must ship your item back within 30 days to qualify for a refund. They do charge a 10% restocking fee and cost of return shipping with AFA Stores carriers. 

What if I get my furniture and it’s damaged?

• They offer you a million apologies, but hey, sometimes things just happen for no good reason. Whether it was an error on their part or the consequence of your delivery man’s rally car racing dreams, they do accept items that are defective or damaged and will send a replacement or refund if it the product cannot be fixed. Please do one of the following：

• Refuse the item and notate on the paperwork that your order was damaged and hand the paperwork back to the driver.

• Accept the item, and take close-up shots of the defective furniture and email them back to them at [email protected]. (Just please don’t confuse them with the other bedroom furniture shots you have on your computer.) They’ll take a look and determine if they need to send a replacement piece or issue a full refund.

What brands are made to order and can not be returned after purchase?

• Bauhaus

• Copeland Furniture

• Klaussner Custom Upholstery

• Catnapper Upholstery

• Jackson Upholstery

• Tommy Bahama Home Custom Products

• Tommy Bahama Outdoor Custom Products

• Nativa Interiors