Details
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Does Alamode provide Free delivery service?
Yes.
- They provide free shipping for orders $75 or more in North America (Canada and USA ONLY) with the exception of Northwest Territories, Yukon, Nunavut, Alaska and Hawaii. A flat fee of $10 shipping and handling charges will be applied to all orders under $75 to North America with the exception of Northwest Territories, Yukon, and Nunavut in Canada and Alaska and Hawaii in the U.S. as there will be additional charges.
- Express and overnight delivery are available for an additional $ 10 and $15 respectively.
- International orders are requested to email them at [email protected] for shipping rates as they are contingent on your location and choice of purchase. They ship by FedEx, UPS and Canada Post.
What is Return policy of Alamode?
Most merchandize can be returned for an exchange or a refund within 20 days from date of delivery. Please email them to obtain a return authorization number (RA) before you ship an item back. Returned items must be accompanied by an RA number, its original receipt, all its packaging materials, unused, and in mint condition. Full refund or exchange will be remitted for products shipped with manufacturer’s defects or shipping error with the exceptions of opened bed sheets, pillows and duvets. They reserve the right to reject a refund or an exchange if the returned item has failed their inspections or do not meet their policy.Please note that shipping, duty and brokerage and insurance fees are non-refundable. Generally, most returns will take 2-3 weeks to process.
What kinds of payment methods does Alamode accept?
Alamode accepts a range of payment methods such as Paypal, Paypal Credit, Mastercard, Visa, Discover and American Express.
What benefits can I get from signing up an account?
- For new customers, by creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.
- To retailers, after signing up, please wait for their email confirmation and approval that converts your account to "Retailer Status" to avail of retailer pricing and terms before placing your order.