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What is their shipping policy?
Free shipping for orders over $200 or more.
Terms and conditions: free shipping offers apply at alexmill Com buys more than $200 in American goods. Applicable to orders sent to the United States by standard land transportation (excluding Puerto Rico and the territory of the United States). Cannot be applied to previous purchases. Return requests must be made in accordance with their return policy. The terms may change.
Domestic shipping:
Note: the post office box or apo address is mailed through USPS, which does not meet the conditions of express transportation option.
Due to covid-19, their warehouse works in a limited time, so there may be a short transportation delay. Orders placed before 12 p.m. Eastern time usually ship on the same day. Orders placed on weekends and holidays will be shipped on the next working day. Tracking information will be sent after order processing and shipment.
- Thank you for your patience! If you have any questions or concerns, please contact [email protected] .
What is their return policy?
They are happy to accept the return of all American orders. The goods must be undamaged and returned within 21 days after purchase. For orders delivered to Puerto Rico and the United States territory, returns and replacements cannot be processed. All international orders are final sales. All items must be returned in the original packaging, and the labels are still intact. Items marked "final sale" cannot be replaced or returned.
To start a return or exchange, please visit returns alexmill. COM and enter your email. You will be prompted to 1) change your product to a new size or 2) set up a return. If you choose to set up a return, you will be sent a temporary "instant credit" voucher by email, which you can use immediately for new purchases.
Their mission is to provide you with excellent design and excellent quality at a reasonable price. They will never compromise on this. As transportation and storage costs rise, they are determined to maintain their fair pricing and the quality of their clothing. For this reason, they will charge a $10 return fee, which will help pay the return fee and the replenishment process in their warehouse. This fee is exempted during exchange.
