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Can I enjoy free shipping at All Saints?
Yes.
What is All Saints Return policy?
From November 2021 they will no longer be offering exchanges for online orders returned to our distribution centre. You can continue to exchange online orders in their AllSaints mainline stores.
For a refund to the original form of payment, please return your online order in its original condition to their Distribution Centre within 28 days of receiving.
This applies to full price, sale and online Outlet purchases. For footwear returns, ensure footwear is returned in the original box. You’ll be refunded to your original form of payment.
Allow 5-10 working days for refunded payments to appear in your account. Items received outside of their 28 days return period will be returned to you.
What Is The Allsaints Price Match Policy?
If you buy an item in an AllSaints standalone store or online at www.allsaints.com, and they reduce that item in price within 28 days from the date of purchase, they will refund you the difference via your original form of payment. Please note that all Outlet products bought online or in store are excluded from our price match policy and are not eligible for a price match refund.
At the time of your request to price match, the exact style, colour and size of your item must be in stock and available for purchase at a reduced price online at www.allsaints.com, or in AllSaints standalone stores that trades in the same currency.
What Is A Store Sourced Item?
A store sourced item is a product which has been fulfilled from one of their stores as no longer available at their Distribution centre. Store sourced items will be delivered separately within 3-5 working days, including Amazon orders.
Please allow an additional 4 working days for international delivery. You will be advised if an Item is coming from a store during the checkout process.