65% Off Augason Farms Coupons & Promo Codes | Apr 2024

Why can't I place an order on augasonfarms.com?

During these unprecedented times, they have determined that the most efficient way to get their products to as many families as possible and in a timely manner, is to only sell directly though their retail partners. Their list of retail partners to purchase from can be found here.

What if I have issues with an order?

Please reach out to the customer service departments at their retail partners for any questions/issues with an order. If you need help contacting a retail partner or continue to have issues please don't hesitate to reach out to us directly.

What should I do if my product arrived damaged?

Boxes that are damaged during shipping do not typically compromise the product inside. Upon receipt of a damaged box, please open the box right away to make sure the product(s) remain sealed and airtight. If they are sealed and airtight, the product is perfectly good. If the product is not airtight please reach out to the retail partner that you purchased from.

What is Augason Farms' allergen control program?

• Their products are manufactured in a facility that processes foods containing dairy, soy, egg, wheat, and tree nut allergens. After they manufacture a product that has an allergen, they thoroughly clean the processing equipment, walls, and floors and remove any product residue visible to the naked eye.

• Before using the production line to manufacture another product, the room and equipment must be inspected for cleanliness and pass rigorous verification testing to detect contamination not visible to the naked eye. The testing involves two swab tests:

• ATP swabs are used to test for the general cleanliness of surfaces and detect any possible biological residue.

• Protein chemical swabs are used to detect specific proteins. The presence of protein will cause a chemical reaction that produces a color change. Because allergens are proteins, the absence of color indicates no allergens present.

• Additionally, as part of our gluten-free certification process, they use gluten-free swabs to detect the presence of gluten.

• Their manufacturing facility strictly adheres to established allergen control testing protocols. They are registered with and inspected by the United States Department of Agriculture (USDA), Food and Drug Administration (FDA), and the Utah Department of Agriculture and Food.