Details
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What is Avas Flowers Return Policy?
If you have a complaint about a delivered product and would like a refund but do not want or cannot provide an opportunity for Avas Flowers to pick up the original delivered arrangement, Avas Flowers will provide you with a courtesy store credit for future use.
In the event that a product materially differs in quality and characteristics from your original order (i.e., does not comply with Avas' Substitution Policy) or if your product is damaged or unfit for use at the time of the delivery please notify Avas Flowers within 24 hours of delivery and Avas Flowers will arrange for: (1) a re-delivery of the product (if available); (2) a re-delivery of a product of equal or greater value; (3) store credit; or (4) a full refund, upon return of the product within seven (7) days by way of florist pick up or a prepaid return.
What is Avas Flowers Shipping Policy?
Due to the current health crisis which has caused disruptions in staffing and supply chain, orders may be flexed with other possible delivery dates. These FlexibleDelivery dates for your order are indicated during your checkout process as well as on your Invoice for reference. Your floral gift may be delivered on one of the possible delivery dates indicated on the Delivery Date selection during your Checkout Process.
Avas Flowers remains dedicated to servicing your floral needs as they navigate through unprecedented challenges resulting from the worldwide pandemic. Now, more than ever, they believe it is a critical time to succeed in thier mission to help you send your thoughts and well wishes to your friends and loved ones. To better aid our valued customers in this mission, Avas Flowers may at times need to substitute floral components with the freshest blooms locally available to ensure a timely delivery.
Avas Flowers has a delivery fee of $9.99 as well as a service fee of up to $32.99 for hand delivered florist orders and prices start at $39.99 for gift box delivered items. In the event that the delivery address is a remote or rural location, additional fees may apply and Avas Flowers will contact you to let you know.
Free Delivery coupon codes displayed in the banner are available for use on orders. They also assess other applicable fees.
What is Avas Flowers Cancellation Policy?
Orders for Products may be canceled within twenty-four (24) hours after they are placed, except for orders for Same Day Delivery, Next Day Delivery or Holiday Delivery, which may not be canceled. Cancellations can be done by calling thier customer service department at (855) 543-6712 or done online https://www.avasflowers.net/customersupport and selecting option #11 entitled "CANCEL MY ORDER".