Details
Promo Detail: Shop at BB DAKOTA and take the big 25% Off by using this promo code.
What is their shipping policy?
SM pass insider account can enjoy free standard delivery, while SM pass VIP, superstar and icon orders over $50 can enjoy free 2-day delivery, plus free in store returns. The free 2-Day Shipping promotion is only applicable to shipping addresses in the United States, excluding Alaska, Hawaii, the United States Virgin Islands, Puerto Rico, Guam, military and Air Force bases. Please note that this promotion cannot be combined with any other offers unless otherwise expressly stated.
Freight and sales tax are not included in the subtotal of goods. Only one promotion code can be used for each order. Unless expressly stated, the 2-day free delivery promotion cannot be combined with any other benefits.
- There is no expedited shipping outside 48 states. They do not provide two-day or next day deliveries to Alaska, Hawaii, Guam, Puerto Rico, the United States Virgin Islands and military bases.
How to track my order ?
There are three simple ways to track your order:
Click the order tracking link in the footer of each page. You need your order number, billing last name and billing postal code.
Sign in to your account and go to the my orders section. From there, you can select the order you want to view, and you can choose to track the order.
After the order is shipped in whole or in part, you will receive a delivery confirmation email. The email will include the tracking number of FedEx /ontrac/airterra.
What is their return policy?
They are willing to accept the return of goods in good condition within 30 days after delivery, except for the customs clearance goods, because the customs clearance goods are the final sales goods, and cannot be returned or exchanged. The returned goods will be returned according to the original payment method. You can use the return center to obtain the return authorization.
Return or exchange goods at one of their retail stores: for convenience, they accept online returns at Steve Madden stores (stores in the United States only, excluding stores in Colorado, Utah, and Savannah, Georgia). They are happy to accept the return of undamaged goods within 30 days after delivery. Customs clearance items (the price ends with 0.99), masks, mask filters and Earrings cannot be returned or replaced. All handbags, clothes / clothing and accessories must be labeled with the original label. Pack the goods in their original packaging (plastic bags with UPC for clothing / clothing and accessories) and in the packing list from the shipping carton to the store.