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Do I have to pay for return shipping?

You will be responsible for paying your own return shipping costs. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from your refund. Depending on where you live, the time it takes for your exchange product to reach you may vary. If you are shipping more than $75, you should consider using a trackable shipping service or purchasing shipping insurance. They do not guarantee that they will receive your returned items.

I never received a refund?

If you have not received your refund, please check your bank account again first. Then contact your credit card company, it may take some time for your refund to be officially issued. Next, contact your bank. It usually takes some processing time before a refund is issued. If you have done all of this and still have not received your refund, please contact them at [email protected].

How are refunds processed?

Once your return is received and inspected, they will send you an email to notify you that they have received your returned items. They will also notify you of the approval or denial of your refund. If you are approved, then your refund will be processed and a credit will be automatically applied to your credit card or original payment method within a certain number of days.

What is their return policy?

Their policy is valid for 30 days. If 30 days have passed since your purchase, unfortunately, they are unable to offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging. Several types of items are exempt from return. Perishable items such as food, flowers, newspapers or magazines cannot be returned. They also do not accept products that are intimate or sanitary items, hazardous materials, or flammable liquids or gases.