20% Off Brooks Brothers Promo Codes, Coupons | Apr 2025

Which payment method do they accept?

• They accept the following payment terms: Brooks brothers MasterCard platinum card ®, Brooks Card ®,American Express ®, Diners Club ®, find ®, JCB ®M, asterCard ®, VISA ®, PayPal , Amazon Payments , China UnionPay, MasterCard, Krana.

• PayPal, Amazon pay and klarna must not be used for orders completed by customer experience experts, orders sent to multiple addresses, or gift card orders combined with goods. It cannot be used with credit cards for payment.

How to cancel an order?

After clicking "submit order", you have up to one hour to cancel your order online through Brooks brothers shopping profile. cancellation of order:

• Navigate to the account overview page by clicking the personal icon in the upper right corner of the page, and then clicking "my account" in the drop-down menu

• On the left side of the customer overview page, click "order history"

• To cancel an item, click the golden "cancel item" button aligned with the item you want to delete.

• To cancel the entire order, click the golden "cancel order" below the shipment details.

• Select the cancellation reason, and then click "cancel my order" to submit the request.

What items cannot be returned?

• 30% discount or final sale.

• Monogram or altered goods.

• Special orders and custom clothing.

• Sample sales items.

• All brooks brothers' products are purchased outside our Brooks brothers' stores or other Brooks brothers' stores. Com website must be returned directly to the retailer, and there are different return policies.

Is there an extra charge for returning goods?

The $7.00 fee will be deducted from all return orders unless:

• Your order was purchased with Brooks card or Brooks brothers MasterCard platinum card.

• Your order has been delivered damaged.

• You have received the wrong item (size, color or item).

• You want to start exchanging another project.

What is the exchange policy?

• At present, they do not provide direct exchange services. This is the link to their return policy.

• If you are not satisfied with your purchase and want to receive different products, they welcome you to return your purchase, request a refund to the original payment form, and place a new order online.

What is their shipping policy?

Domestic transportation:

• FedEx standard ground transportation, two business days, next business day

Free Delivery:

• Free standard delivery, you can purchase qualified products as an insider or preferred member. In addition, my Brooks rewards VIP members can enjoy free standard delivery of all orders.

International Shipping:

• FedEx will deliver items that can be delivered immediately within 4-20 working days according to the customs processing time, with a flat rate of $49.99.

• International orders do not provide two delivery methods: one working day and the next day.

When can I receive the order?

• Please note that the shipping time may be affected according to the 2019 coronavirus disease guidelines. Orders placed from Monday to Friday are usually shipped within 48 working hours. 

• Depending on your location and the delivery method you choose when checking out, your items can be delivered anywhere for 3 to 10 complete working days.