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Bumblejax Frequently Asked Questions
How do I get the gift card of Bumblejax company?
Set the gift card amount you want.
Choose your theme (choose image below). If you don't like what's here let them know and they'll create one.
Be sure to select box "Send Gift Card To Friend"
Enter all information and if you want to send it to yourself to print out (there is PDF attachment), be sure to put your email in there, not the email of the recipient.
Add to Cart and Checkout.
How Long Will It Take To Receive My Order?
Most orders are completed within 5-8 business days unless there are many prints (typically 10 or more) OR multiple large custom sizes, which could extend production time to 10 business days.
Rush orders available which gets your print out of our shop in 2-3 business days (vs the nornal 5-8) for a 25% (15% for resellers) extra charge.
Can I Pay With Money Order Or Check?
Absolutely, you can select check or money order payment at checkout, but we can’t begin production until the check or money order has been deposited and cleared. That can delay an order by a week or more. They recommend paying via Paypal or credit card to receive your print as quickly as possible.
What Is Your Return Policy?
BumbleJax is committed to superior products and customer service. But they can’t be held responsible for the following:
Spelling, punctuation and grammatical errors made by the customer.
Errors in selected options such as material, quantity, paper type or cropping. Please be sure to review your order and make sure it’s what you want!
Damage to your print not related to transit (ie dropping your print)
Exact color matching what you see on your end. Their print experts do a great job and while they have an ICC color profile they can send you, if you are very particular about exact color matching they recommend ordering a small paper proof first to make sure. They also offer proofs of the acrylic product to see how your image will look behind the acrylic (excludes backing and hanging material).