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How does website personalization work?

Personalization rules work on a system of triggers and actions. When the conditions of a trigger are met, an action occurs that personalizes the website for that visitor.

What triggers activate website personalizations?

You can use any of the following triggers, or a combination of these triggers, to activate a rule: time (based on the time and date a visitors comes to the site), number of visits (based on the number of visits a visitor has made to the site), location (based on visitor's geolocation), device (desktop, tablet or mobile) and dedicated URL (e.g., ad campaign).

How do I know which rule will be triggered?

The higher a rule is on the list, the higher priority it has. Only one type of action can be triggered at a time on a single page. This means that if you've added two actions to a page that have conflicting triggers (for examples, two actions for the same time), the action that is higher on the list will be triggered.

How does the location trigger work?

Set the location trigger according to a city or zip code and the action will occur when the visitor is within a 50-kilometer (31-mile) radius of that location. Visitor location is detected according to their IP address, which is compared with a known list of locations for that IP address. Location lookup is done in real-time, and not stored by Duda.

How do I add an app?

Open the website you wish to add an app to in the Duda editor. Then, access the App Store in the left-hand side menu of the editor by clicking the Apps icon. Once you have found your desired app, click ‘Add’ to purchase a plan for it (if one is required). After your app has been purchased, it will automatically be installed on the site.

How much do apps cost?

Each app has a different price point, which is set by its provider. You can find the price for each app in the 'Learn More’'section of its profile in the store.

How do I get support for apps installed on my website?

They recommend you contact Duda directly with any questions you have about an app. their Customer Success Specialists will either provide you with a solution or the contact information for the support team of your app provider.

Can I try out Duda before purchasing?

Yep! they offer a 14-day free trial of Duda with all of the features available in the Team plan. This means you can play with the platform and make sure it really is the best web design platform for your team and clients before ever paying Duda a dime.

What Duda features can be white labeled?

The entire Duda platform — the editor, dashboard, preview screens, auto-generated client emails, and more — can be placed under your brand. Simply add your brand colors and logo and you’re set to go! There is also an unbranded support portal that can be made available to your clients.