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What is their return policy?

Limitations:

• The product must be returned in its original state (without damage, cleaning or visible wear).

• Products must be returned within 30 days of receipt (they may leave extra time for excusable situations such as Christmas gifts).

explain:

• Please contact the customer service department to obtain your return authorization. They will issue a support ticket for you. Customer service can find you through your email address. Do not change your email address while receiving support.

• Print your purchase receipt and include it in the product.

• Contact customer service to obtain the product return form, fill in and include it.

• Pack carefully and return the product in the original packaging. Attach a copy of the receipt.

• For swimwear, pajamas, underwear and jumpsuits, if there is no quality problem, they do not provide return and exchange services.
• In order to provide better value and service to their customers, they may interview you to help them understand your situation and customer experience.

What is their shipping policy?

• Free shipping through USPS. The delivery time is 7-30 days.

• Send faster freight through ups. The delivery time is 5-7 days. The price depends on the weight of your order. You will see the price when you check out.

• The receiving time includes processing time and delivery time. The processing time is 1-3 days.

• addressee:
• To avoid delivery failure, please leave your phone number when filling in the delivery address.
• Delivery failure caused by phone number cannot be compensated.
• Please check your shipping address before purchasing. The shipping address cannot be changed after shipment.

What items are not returnable?

• Gift card

• Downloadable software products.

• Some health and personal care programs.

• In order to complete your tax return, we need a receipt or proof of purchase.

• Please do not return the goods you purchased to the manufacturer.

• In some cases, only partial refunds are allowed (if applicable)

• Books with obvious signs of use.

• Open CDs, DVDs, VHS tapes, software, video games, cassettes, or vinyl records.

• Any item that is not in its original state is damaged or lost due to reasons other than the error of the other party.

• Any item returned more than 30 days after delivery.

How do I refund (if applicable)?

• After receiving and checking your return, they will send you an email to inform you that they have received your return. They will also notify you of the approval or rejection of the refund.

• If you are approved, your refund will be processed and the credit card will be automatically applied to your credit card or the original payment method within a certain number of days.