25% Off FLOR Discount Code | Apr 2024

What should I know before returning a product?

• Returned product must be in original, unused condition. Shipping fees are non-refundable.

• Return shipping and any subsequent damages from return shipping are the responsibility of the purchaser.

• A refusal or cancellation of shipment is liable for return and original shipping costs, as well as a 15% restocking fee.

• Products sold as a set (e.g. Signature Rugs) must be returned as a complete set.

Do they offer expedited shipping?
Yes, they do.

• Expedited shipping within the U.S. (UPS Second Day and Next Day Air) is available Monday through Friday and requires a signature upon delivery.

• Orders must be placed before 2:00pm EST to ensure same day shipment. Orders received after 2:00pm EST will ship the next business day.

• Orders containing cuts require 1 additional business day for processing. If an item on your order is backordered the order will not ship until the product is back in stock.
  
• No Saturday expedited deliveries are available.

Can I sample FLOR?
Yes, you can.

• They encourage you to sample FLOR so you can see the colors, textures, and patterns in person.
  

• FLOR samples are available in 6" x 6" square tiles. Samples are priced US $2.00 each. So, if you ordered 3 samples, the cost would be US $6.00; 6 samples would cost US $12.00.
  

• To order, shop Area Rugs and Carpet Tiles or call Customer Care Samples generally arrive within 7 to 10 business days.