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FreedomVoice Frequently Asked Questions
Do I have to install any hardware to use CloudNumber?
No! CloudNumber is a hardware-free virtual phone service. Once you sign up, your service is live and can be ready to go in just minutes with a quick online setup.
Can I get a vanity toll free number?
Yes! During sign-up you can search the national database of available toll free numbers that spell a word or phrase, like 8**-555-LOAN. You can reserve any matching number as your CloudNumber. These numbers take up to 3 business days to activate, so they will provide a temporary number you can use for setup. A one-time activation fee of $30 may also apply.
Can I set business hours to control when calls are forwarded?
Yes! You choose the times of day and days of week you are available to take forwarded calls and can change these online at any time. When you are not available, callers are sent to voicemail to leave a message that you can check online or get notified by email.
Can I change my calling plan if I start getting more calls?
Absolutely. They know it can be difficult to gauge just how many calls you will receive when you are just getting started. Since CloudNumber service is offered month-to-month, they encourage you to start small and contact them to upgrade your plan as needed.
Can I try CloudNumber service for free?
Absolutely. CloudNumber service is offered with a 30-day free trial period so you can make sure they are the right fit for your business and explore the many ways they can help you grow your business. If for any reason they are not a fit, cancel within 30 days and pay no monthly service fee.