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Expiry Date: Expires in 2 days
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Expiry Date: Expires in 2 days
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How can I place an order?
You can place your order online anytime, 24 hours a day. If you need assistance in placing your order you can call their Customer Service Team during normal business hours, 5 am - 5pm PST.
Do they offer free shipping?
No. Once you enter your zip code, the shipping charges will appear along with the estimated days in transit to receive the tires.
I made a mistake on the order and I need to change it or cancel it. Can they help me?
Once an order is made they cannot make any changes to it. They advise you to call them right away so they can work with the warehouse to get the order cancelled prior to shipping, and a new order will need to be placed for the correct size and/or tires.
Is there Sales Tax applied to my orders?
Yes, they charge sales tax on orders where applicable and based on your State, County and/or City requirements. The tax charged is based on the delivery location for the tires.
When I will receive my tires?
You will see an estimated delivery time when ordering your tires. Orders typically ship within 1 to 2 business day after the order is placed. Once the tires are picked up and scanned by FedEx, the days in transit begin. All dates provided are estimated days and not guaranteed days.
What tires have free shipping?
On Giga-tires they do not have free shipping. There are instances when Members can get free shipping on certain tires. To see those tires you must be a Member and logged into your account.
Do they offer Price Matching?
Yes. Once you find the tires you like on their website, there is a link for Price Match right above the add to cart button. Click on that link and submit the requested information and they will email you back with an approval, counter offer or a denial.
How many days it takes for a refund?
It all depends on the situation for the refund. Typically refunds are processed within 48 hours of receipt of the tires back to their warehouse.
Return labels, how to use them?
You will receive the FedEx return labels via email. Once you receive the email, please print the label(s), remove all the old FedEx labels, attach the new label(s) to the tire(s) and then drop it/them off at your local FedEx office. Please make sure to obtain a drop off receipt for your records.