Hello Bello Frequently Asked Questions
What is their return policy?
If you are not 100% satisfied with their products, they are always at your service.
They accept the return of unopened products within 60 days after your delivery.
Filing tax returns: step by step.
Log in to your account and select return.
Select "initiate return"
Select the item or order you want to return.
Select the reason for your return.
Review your selections and submit.
An email is automatically sent to the email address associated with your Hello Bello account, which contains your return shipping label.
Print and reference labels for further shipping instructions.
Where do they ship the goods?
They deliver it to all their homes in the United States by FedEx and USPS.
They cannot ship to US territory at present, but their exclusive partner Wal-Mart can!
At present, they do not ship goods internationally, but when the situation changes, they will let you know!
Estimated rates and transit time:
Alaska and Hawaii.
Standard freight = $30.95.
Shipping time = 12-21 working days.
APO/FPO .
The shipping cost is $5.95 for orders under $35 and $1.95 for orders of $35 or more.
- Transit time = 1-8 weeks (depending on your base location)
When will I receive my order?
Thank you for your order!
You will soon receive a confirmation email containing all the details you need, including a list of products you have purchased.
Orders are processed within 1-2 working days (excluding weekends and holidays).
Orders placed after 1pm Pacific time can be processed the following day.
Once your order is shipped, we will send you a shipping notice by email, which contains your tracking number.
Your order will arrive 3-7 working days after processing.
Please note: it may take 21 days for your order to reach Hawaii or Alaska.
* APO/FPO orders may take 1-8 weeks, depending on your base location *.
Note: FedEx has encountered delivery delays in some areas.
To maintain control of your order, register with the FedEx delivery Manager to receive notifications about when to wait for your delivery, tell your FedEx driver where to leave your packages at home, or even redirect them to another address.
- For UPS shipments, please register for UPS My Choice.
Can I return retail items to HelloBello.com?
At this point, you can only return the product to the location where it was originally purchased.
If you purchase from their retail partner, please contact them to start returning or visit the nearest store.
Their retail partners have a customer-friendly return policy and thye believe they can help you.
How much should I pay for the freight?
For orders under $35 and $1.95 for orders of $35 or more. The shipping cost is $5.95 .
They currently charge Hawaii and Alaska $25 for shipping, and it may take up to 21 days for your order ,if you have more questions, please contact them.