20% Off Hollywood Memorabilia Coupon Code | Apr 2024

What types of payment do you accept?

they accept Visa, Mastercard, American Express, and Discover, as well as PayPal and Google Checkout.

Can I track my order?

Absolutely! Please allow up to 5 business days for processing and to prepare your item for shipping. After that your tracking number will be automatically emailed to you. You are welcome to call their office at (800) 576-7252 and they can provide you with a tracking number.

Can I cancel my order after it has been placed?

Once they receive your order it is sent to the supplier for processing. Once they ship your item it can no longer be canceled. Therefore, if you need to cancel your order for any reason, please call them as soon as you can. Items vary in length of time needed for processing so they cannot guarantee that you will be able to cancel it.

What should I do if I receive damaged products?

• Please call (800) 576-7252 within 48 hours of receipt of package if your merchandise has been damaged in transit of shipment or is defective.

• For damaged items they may issue a 'call tag' to have your package picked up.  The customer should HOLD the package for the carrier service to pick up the package for inspection.  It is the customer’s responsibility to see that the package is available for pickup by carrier, or to drop off the package within 7 business days of receipt to be eligible for refund.

• The customer must save all original packaging including packing materials to reseal the package for return. Damage claims will not be processed if the item is not in its original packaging.

• If the transit carrier determines the item was damaged during transit they will issue a complete refund of the purchase price of the item and shipping charges back to the credit card used to make the purchase. Damaged in transit returns will not be assessed with restocking fees.

What's the shipping methods?

They use a variety of carriers in order to ship packages as quick as possible. These include:

• UPS - used most often and preferred. If you input a PO Box address please have an physical address available incase the package can only be delivered UPS.

• FedEx - alternate method to UPS and used by few shipping locations.

• USPS - usually used for standard orders under $25 dollars.

What's the partial shipment?

• In some cases, orders with multiple items are shipped in multiple packages. These are called partial shipments. In this instance, items will ship from more than one shipping facility.  If an expedited shipping choice is made, all items available for immediate shipment will process in that manner. All other items, such as special order items, will be sent via standard ground. Although multiple packages are being shipped, you will have only one shipping charge.

• HollywoodMemorabilia.com makes every effort to keep your favorite items in stock and shipped fast. Sometimes when an item with a particular certification has been sold out or cannot be shipped for a reason uncontrollable to them, the same item will be sent with an alternate certification. ALL ITEMS on HollywoodMemorabilia.com's site are GUARANTEED authentic and every certificate has equal reputability. They only carry items certified by trusted, reputable memorabilia companies which have passed their strict vendor guidelines.