10% Off IG Charcoal BBQ promo codes | Apr 2025

What is IG Charcoal BBQ Return Policy? 

• IG Charcoal BBQ has a 30-day return policy, which means you have 30 days after receiving your item to request a return.

• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

• To start a return, you can contact IG Charcoal BBQ at [email protected]. If your return is accepted, they will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to IG Charcoal BBQ without first requesting a return will not be accepted.

• You can always contact IG Charcoal BBQ for any return question at [email protected].

• Please inspect your order upon reception and contact IG Charcoal BBQ immediately if the item is defective, damaged or if you receive the wrong item, so that IG Charcoal BBQ can evaluate the issue and make it right.

• Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). They also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

• Unfortunately, IG Charcoal BBQ cannot accept returns on sale items or gift cards.

What is IG Charcoal BBQ Exchange Policy?

• The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

• IG Charcoal BBQ will notify you once they have received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.