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Why I still haven't received refund?

• If you haven't received a refund yet, first check your bank account again.

• Then contact your credit card company, it may take some time before your refund is officially posted.

• Next contact your bank. There is often some processing time before a refund is posted.

• If you've done all of this and you still have not received your refund yet, contact them.

Can you refund sale items?

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Can I return the gift item?

• If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

• If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, they will send a refund to the gift giver and he will find out about your return.

How to return?

• To return your product, you should mail your product to: 74 Blossom St. Leominster Massachusetts US 01453

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

• If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. They don't guarantee that they will receive your returned item.