10% Off Life and Home Coupons & Promo Codes | Apr 2024

How do I cancel my order? 

• You may be able to cancel your order before it is released to the warehouse for processing. However, once an order is released to the warehouse for processing, it can no longer be canceled. 

• Normally this occurs within 24 hours, but at times it can take into effect sooner. If a cancellation is needed, please contact customer service immediately and they will try their best to accommodate your request. 

How long will my order take to get to me? 

• They usually ship within two business days depending upon the number of orders they are processing, occasionally an item may be on back order and might take 3-4 business days. 

• If item needs to be shipped via Truck, additional processing time is required.

•  Please contact them for delivery times. If item is a special order item or large item, additional processing time might be required. Freight Insurance is included on all orders at their cost. 

Can I return my purchase? 

• Their goal is that you're completely satisfied with your purchase. If for any reason, you are not satisfied, simply return your purchase in its original packaging, with your original receipt/email confirmation within 45 days from the date of delivery.

•  Please examine the outer box and all contents immediately upon receipt for any signs of Wrong Item(s) Shipped/Defective/Damaged Item(s). 

• For claims, please e-mail them at [email protected] so that they can initiate the process. All claims must be initiated within 5 business days of delivery. 

How will shipping be covered on my purchase of an item with free shipping? 

Items purchased originally with Free Shipping will have actual shipping charges deducted from the refund. Furthermore, if you refused the delivery, return shipping charges will be charged to you as well. 

Can I ship to an address other than my own? 

• You can keep multiple addresses in your account so that you can ship packages to your home, to work, or to someone else. If you are purchasing a gift for someone, you can send it directly to the recipient. 

• Their packaging slips do not display any price information and make it easy for gift recipients to return their items if necessary. They do not require an RMA to return any merchandise back to them. 

What can I know about shipping time?

• They usually ship within two business days depending upon the number of orders they are processing, occasionally an item may be on back order and might take 3-4 business days. If item needs to be shipped via Truck, additional processing time is required. 

• Please contact them for delivery times. If item is a special order item or large item, additional processing time might be required. Freight Insurance is included on all orders at their cost.