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11 used12/31/2024
Promo Detail: Save 20% off Live and Sleep Memory Foam Pillow.
Expiry Date: 12/31/2024
Live and Sleep (35)
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Coupons 8
Deals 27
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6 used12/31/2024
Promo Detail: Free Shipping on Soothing Memory Foam Mattress.
Expiry Date: 12/31/2024
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32 used07/27/2024
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Expiry Date: 07/27/2024
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Live and Sleep Frequently Asked Questions
My tracking information shows no updates. What's going on?
If the tracking shows no progress and only shows "shipping label created" or "ready for UPS" it's more than likely that your package just missed the initial scan as it was loaded onto the UPS truck with many other orders.
This is actually quite normal during these unprecedented times for large item UPS shipments. Because these large item packages shipped by UPS have to be manually sorted and accounted for during transportation and at transportation hubs, sometimes tracking information may take a few days to "catch up" to a package's actual location.
More often than not, packages are indeed en route and will updated within 1 - 4 business days of your originally anticipated arrival date. If your package has not arrived 7-10 days after your anticipated delivery, please don't hesitate to reach out to their Customer Service team at 800-453-5557.
How do I pay for my purchase over time?
It’s simple! Just select “Klarna” at checkout to proceed to the application where you will enter simple, top-of-mind information to apply. You will know in seconds which payments plan you are approved for.
Once completed, the merchant will ship your order and Klarna will send you an email regarding upcoming payments.
Payments are managed here on Klarna.com or visit the website.
Does the limited warranty cover mattress fabric?
This Limited Warranty does not cover:
Mattress fabric.
A normal increase in softness of the memory foam, body indentations less than 1.5 inch, which is normal and does not affect the pressure-relieving quality of the mattress.
Comfort preference.
Physical abuse or damage to the structure and / or cover material, including but not limited to, burns, cuts, tears, liquid damage & stains, or soiling.
Damage from using an improper bed frame, foundation, platform bed, or adjustable base.
Product sold by resellers who are not authorized retailers.
Product sold “as-is”, “preconditioned”, “reconditioned”, “used”, “comfort return”, “returned”, “previously owned”, or any other similar wording indicating that the product is not “new” or of “first quality”, or has previously been purchased or used by another consumer.
Does not cover transportation costs.
Do your mattresses require any special care or protective pad?
No. Their mattresses are designed with your ease-of-use in mind. No flipping or rotating is required. Just set up your new bed and sleep better than ever before. As far as a pad goes, most of our customers prefer one for sanitary reasons. If you do decide to use one, they recommend cotton to insure breathability.