30% Off Lords Art Discount Coupon | Apr 2024

How to return a damaged product?

• Customers must notify Lordsart.com Customer Service within 7 days of receipt of any damaged or defective product, or any other discrepancy. All returns must be approved by Lordsart.com.

• Return Authorization numbers will be issued by Customer Service and must appear on the outside of each box. Unauthorized returns will not be accepted. Shipping claims must be reported to carriers within 7 days from receipt of shipment. IMPORTANT: Do not destroy shipping cartons until advised by Lordsart.com as to how to proceed. 

• All returns will be inspected upon receipt at our warehouse and full credit, partial credit, or replacement will be issued based upon condition of returned goods. 

• A restocking fee of 20% will be assessed for unjustified or unauthorized returns, as well as damaged returns. Credits must be redeemed for Lordsart.com merchandise within one year of issue date.

How much should I pay for the shipment?

• The shipping rate of most of their pieces is calculated using 15% of the retail price. 

• Some items that cost less than $100 have an additional fee added to the 15% of the retail price to cover the shipping expense. 

• Hawaii, Alaska, and Puerto Rico shipping rates are calculated at a higher rate, and oversized pieces are calculated at a percentage rate plus the $75 oversized fee that we have to pay to the shipping carrier. Sales tax is only charged to orders within Texas. Please contact them for international shipping rates.

• If you are able to process your international order on the website the shipping amount charged at checkout may not reflect the actual shipping charges; in which case they will contact you for permission to charge your credit card for the additional shipping amount.

Why did I only receive part of my order?

• Lordsart.com ships from warehouses throughout the United States. Your order may have contained items shipping from different warehouses. 

• If this is the case, they ship items to you in separate packages so that you get everything you ordered as soon as possible. 

• If you only received part of your order, please be assured that you will also receive the remaining items. They will e-mail you the tracking numbers as they become available to them.