Details 09/08/2025
Promo Detail: Enjoy the great promotion offer from USCfSales.com. Click to save now!
Expiry Date: 09/08/2025
What are the payment methods?
They accept credit card, debit card and Paypal. You can see the options during checkout.
Is my purchase discreet? What do I see on my credit card records?
They respect your privacy and do their best to ensure your purchase is as discreet as possible. On your credit card records, the charge will be accompanied by a random code. But, please note that few processors require a website associated with the order.
The exterior shipping box doesn't contain any marks or information that can identify the contents of the package.
Can I cancel my order?
Orders are processed every hour, automatically. Once the information is sent to their shipping partner, it is difficult to stop the shipment and cancel the order. They will do their best to assist you with a cancellation, but it is difficult. Please take this into consideration when purchasing.
Can I return it if I don't like it?
Due to health concerns, they don't accept returns for refund or exchange purposes once the product has been used/opened. This is standard in the sex toy industry.
Having said that, if the product is defective, they can honor their one-year warranty after confirming your order information, certain account details, and the issue. If you have any problems, please contact them at www.lovense.com/contact and they'll do their best to assist your issues.
Can I return an unopened package?
They accept returns of unopened items within 30 days of purchase. Unopened means in the original packaging with the plastic seal intact.
Returns are subject to a 20% restocking fee. Please contact support for return instructions. If the instructions are not followed, they cannot guarantee that a refund will be processed.
Which kind of Bluetooth can I buy if the original one has broken?
You should contact them if the original one arrived defective. If it’s a manufacturer defect they will replace it for you, if it’s a user-caused defect you can buy a replacement from them.
Can I choose a specific carrier?
Unfortunately, their shipping partner doesn’t allow them to choose which carrier will do the final delivery. They choose from a variety of carriers, so please keep that in mind when ordering.
Why didn’t I receive my tracking number?
Once your order is in the shipped status, it has been sent and is being processed by their shipping partner. They are in the middle of shipping it. You will receive a tracking number from their shipping partner soon.