Promo Detail: Enjoy Free Monogramming Sitewide.
Expiry Date: 12/31/2024
Promo Detail: Enjoy Free Monogramming Sitewide.
Expiry Date: 12/31/2024
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Expiry Date: 12/31/2024
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What is their return policy?
Try for 30 nights; If you haven't completely fallen in love, they offer simple rewards and simple communication * excluding final sales projects.
The returned goods will be returned according to the original payment method (deducting the round-trip freight). For the return of cleaned or used products, a processing fee of $9.99 will be charged at the time of return.
*Orders that have been personalized with letter combinations may not be returned.
*All cleared goods are final sales.
To start the return, click to contact their customer service team.
Luxor linen will provide them with 365 days' service from the date of purchase.
Should I be charged for the sales tax?
Luxor linen is required by law to impose applicable sales tax only on goods destined for New Jersey. At the time of checkout, the tax will be reflected at the end of the order. For orders outside the United States, all applicable duties must be paid by the customer and billed by the delivery carrier. If you are not sure about the correct tax, please call 718-841-7444.
How long is the delivery time?
The total delivery time of the order refers to the time period from placing the order to receiving the order. It consists of two parts: processing time and shipping time.
Orders received before 11:00 p.m. (EST) from Monday to Thursday usually leave their distribution center within 24-72 hours after placing the order. Weekend orders will be processed on the next working day.
Orders with letters will increase processing time. This time depends on the number of items in the monogram queue.
If you need to order before a specific date, please contact them to ensure their timely arrival.