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What is their shipping policy?

Unless otherwise stated at the time of ordering or in their subsequent notification, shipments will be made via the carrier of their choice, or if they offer you the choice of shipping method, the carrier of your choice. They will ship your purchase to you as soon as you place your order, usually within 2 business days of purchase if the order is placed before 2pm EST. If they are unable to ship in time due to item availability or other delays, they will email you an estimated delivery date.

How to enjoy free shipping?

Free standard shipping on orders over $50. You can cancel your order at any time prior to shipping by contacting Customer Service at (800) 892-5444. 3-Day Shipping is only available in the 48 US states.

Does the product I buy from their website have a warranty?

United States and Canada: Abu Garcia reels are warranted against manufacturing defects in materials and workmanship for one year from date of purchase and three years from date of purchase for rods. Abu Garcia rods or reels requiring warranty repair should not be returned to the store of purchase. Select, repair or replace and return covered items found to be defective in material or workmanship at no charge, except shipping. To help them best service your reel, please print and complete the Reel Repair/Replacement form. Please attach the completed form when you return your reel for repair. If you request service under warranty, please also send a dated copy of the receipt. Pack your reel carefully to avoid damage. They recommend that you send your reel via UPS, FedEx, or insured mail and record your tracking number.